Shipping policy
Shipping Policy
Thank you for shopping with Fitnava.
We aim to process and dispatch all orders as quickly as possible while ensuring your items arrive safely and securely.
Processing Times
Orders are typically processed within 1–3 business days after payment confirmation. During busy periods, processing times may be slightly longer.
Shipping Times
Estimated delivery times may vary depending on your location and shipping carrier.
Typical delivery estimates:
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United Kingdom: 5–10 business days
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Europe: 7–14 business days
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International: 7–21 business days
Please note that shipping times are estimates only and are not guaranteed.
Tracking Information
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.
Shipping Delays
Occasionally, delays may occur due to customs processing, courier issues, weather conditions, or other circumstances outside our control. We appreciate your patience and understanding in these situations.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. Fitnava is not responsible for orders shipped to incorrectly entered addresses.
Damaged or Lost Packages
If your order arrives damaged or appears to be lost in transit, please contact us at support@fitnava.com and we will do our best to help resolve the issue.
Contact
For any shipping-related questions, please contact:
support@fitnava.com